When it comes to getting your job printed it is crucial that Key Account Managers provide a friendly, efficient service, make suggestions for improvement, and generally provide reassurance that they are looking out for you and your best interests at all times. They are often the ones championing a company’s customer service and are also the measure of how good it is.
A Key Account Manager oversees a portfolio of accounts and personally works to help meet the requirements of each. You could perhaps ask yourself is your Key Account Manager:
A source of useful Information and expertise?
A professional, constant, familiar and easy to contact person who you work with?
Willing to travel to meet with you face to face to discuss plans, concerns etc?
If not then you may need to consider a fresh start!
Here at Warners we pride ourselves on having a great team of Key Account Managers with an average experience of over 13 years. They have a vested interest in your job and are more than willing to help in any way they can. If you would like to know more or have any questions please don’t hesitate to contact them direct or alternatively email our help desk: firstname.lastname@example.org