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Are you getting the most out of your subscription service?

Are you getting the most out of your subscription service?

As a printer we are often asked if we can help with specialist extra services such as subscriptions. Naturally as a purely production based printer we do not have an in house team to manage aspects like subs.  However our sister company Warners Group Publications can provide an excellent subscription service.

There is often a great deal of confusion in the industry where Warners is concerned. Both Warners Midlands and Warners Group are owned by the same family but are two separate companies so there is never any cross over of information unless authorised by our customers. We have many customers who not only print with Warners Midlands but also work with Warners Group and they find that having the two companies at the same location in Bourne helps manage the different areas of their business and saves them considerable amounts of time.

What could Warners Group Subs offer you?

  • A dedicated telephone number and customer service team who will handle the processing of your subscription orders and queries.
  • An experienced account manager to provide feedback and assistance
  • Financial reports and banking
  • Standard and bespoke marketing reports
  • Mailing file preparation and distribution
  • Handling of all direct debit  orders

In addition they can also offer:

  • Out bound telesales
  • In-depth data analysis
  • Lapsed/prospect mailers
  • Reader Surveys
  • Secure website subscriptions
  • Reader offer processing and dispatch
  • Data capture processing

If you would like to discuss this further please email your Key Account manager or get in touch with Warners group directly by contacting Natalie at natalie.smith@warnersgroup.co.uk or call Tel: 01778 395035 or Mobile: 07720 739674.

We completely understand if our customers are happy with their existing supplier or would feel uncomfortable moving. The offer to have a conversation with your Key Account Manager is always open and they would be happy to help with any questions or problems you might have.